Warranty Repairs
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Welcome to RV Garage’s dedicated page for warranty repairs. We understand the importance of a reliable and hassle-free caravan ownership experience, which is why we offer comprehensive warranty repair services to ensure that your caravan is always in top condition.
RV Garage is your reliable support for caravan and motorhome issues. Count on us to get you back on the road and out exploring our beautiful country. Our dedicated team of experts will ensure your caravan is restored to its prime condition, ready for new adventures.
Count on our experienced technicians for warranty repairs across a wide range of caravan models and brands. With extensive expertise and up-to-date knowledge, they excel in the latest repair techniques and technologies. Your caravan is in capable hands.
RV Garage is an authorised service centre for most major caravan manufacturers. We ensure the hightest quality work with genuine parts used according to manufacturer’s guidelines used in warranty repairs . Maintain the integrity and longevity of your caravan with our expert service.
Our purpose is to make your repair process as smooth as possible by communicating directly with your caravan’s manufacturer once your warranty claim is approved. If you’re unsure whether your repairs are covered, our team can guide you through the process.
Once we provide an estimate for repairs, it’s up to you to decide whether to proceed with the repair and associated charges. Please note that all invoices for diagnosis and repairs must be paid in full before collecting your caravan.
If our technician(s) perform diagnostic work on your vehicle, you will be charged at our standard retail labour rate, regardless of whether the repair(s) are completed or resolved. Here are a list of the things you can be assured of when we take on the job.
- Guaranteed repair work by skilled caravan technicians
- Prompt communication for warranty claims
- Direct communication with manufacturer to make repair process seamless
- Assistance with determining warranty coverage
- A stress-free experience
When booking for a repair to be claimed under the warranty policy provided with your caravan and its associated components and appliances, it is important to know the following information before you arrive at the dealership. RV Garage does not make the final decision on if a fault is covered by the warranty policy on your caravan or component. Each repair must be assessed to determine the primary cause of the fault and the manufacturer informed for authority to repair.
Where the primary cause of the concern is covered by the warranty policy, the entire diagnosis, repair and/or replacement of the faulty item will be covered by the warranty and charged to the responsible party. Where the primary cause of the concern is not covered by the warranty or where no warrantable defect is able to be found, the charge for any work done on the van will be the responsibility of the party named on the repair order.
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